AAPPR Webinar: Diversifying Recruitment: Practical Steps for Moving from Goals to Actions

This engaging presentation takes a deep dive into diversity recruitment and how to embed it into your organization’s current process. We will explore resources and the importance of understanding data. We will provide insights on how to change your organization’s culture and weave diversity recruitment into all your recruitment efforts. Join us to learn how to embed diversity recruitment efforts into your recruitment process while creating a holistic candidate review process in order to build a culture of inclusivity at your organization.

Jennifer Kambies

Director, Special Initiatives

Cleveland Clinic Health System

Jen has been working as an in-house staff physician recruiter since 2004. She obtained her Bachelor’s degree in Healthcare Administration from Ohio University in 2002 and a MBA with a Healthcare Management focus from Regis University in 2008. She has been working at Cleveland Clinic in the Office of Physician Recruitment since 2007.

Prior to her employment at Cleveland Clinic she was a physician liaison at DeKalb Medical in Decatur, GA handling physician recruitment and retention issues for physicians in the community. Jen manages the recruitment process for several specialties: Bioethics, Primary Care Internal Medicine and Geriatrics, Orthopaedic Surgery, Education Institute, Lerner Research Institute and Physician Leadership searches as needed. Additionally, Jen has oversight of the Resident and Fellow Initiative which offers career service support to trainees as they enter the workforce and Diversity Recruitment activity for the professional staff. She also manages the department metrics and other strategic projects for her department.

Outside of work, Jen resides in Cleveland with her husband and three children. She enjoys spending time with family, shopping, traveling, dining out, hiking, snowboarding and swimming.

Timothy Gilligan, MD, MS, FASCO, FACH

DEI Officer for GME

Cleveland Clinic

Dr. Timothy Gilligan is a medical oncologist, Vice-Chair for Education, and Associate Professor of Medicine at the Cleveland Clinic Taussig Cancer Institute. He is currently the Diversity, Equity, and Inclusion Officer for Graduate Medical Education at Cleveland Clinic. Previously, he served for ten years as the hematology/oncology fellowship program director at Cleveland Clinic. Dr. Gilligan also served on the leadership team that developed and launched the Cleveland Clinic Center for Excellence in Healthcare Communication, which has trained over 7000 clinicians in a one-day small-group experiential communication skills course. Together with Dr. Adrienne Boissy, he co-edited the book Communication the Cleveland Clinic Way. He has published essays on healthcare communication in the New York Times and the Journal of Clinical Oncology.

At Cleveland Clinic and other hospitals and at national and international conferences, he teaches communication skills, team-building, and coaching, and trains others to teach communication skills. Dr. Gilligan is currently President-Elect of the Academy of Communication in Healthcare (ACH) and is also a fellow and faculty member of the Academy. He previously served as co-Director of the ACH Faculty Training Program that trains communication-skills faculty in small group facilitation. In addition, he co-chaired the American Society of Clinical Oncology panel that wrote the society’s guideline on patient-clinician communication. At the Cleveland Clinic Lerner College of Medicine, Dr. Gilligan is the Associate Director of the Communication Skills course for first and second year medical students. As the DEI Officer for GME and as a member of the medical school’s Diversity, Inclusion and Anti-Racism Steering Committe, Dr. Gilligan is involved in developing educational initiatives related to microaggressions and structural racism and the development of an anti-racist culture.

Dr. Gilligan graduated from Swarthmore College, Stanford University School of Medicine and Columbia University Graduate School of Journalism. He trained in internal medicine and medical oncology at Brigham and Women’s Hospital and the Dana-Farber Cancer Institute. He also completed the Academy of Communication in Healthcare three-year facilitator training program.