NWSPR Webinar: The Art of Client Engagement: Effective Communication Strategies

Unlock the power of client satisfaction through effective communication! In this session, you will discover how understanding diverse communication styles, honing active listening skills, and implementing transparent communication strategies can elevate client relationships to new heights. Gain practical insights and techniques to tailor your communication approach, foster trust, and exceed client expectations. Join a former physician recruiter and talent development professional as he provides tools to transform your interactions and drive lasting satisfaction for your clients.

Brandon Byars

Principal

Byars Consulting Group


With over two decades of experience in strategic planning, recruitment, talent development, and training, Brandon W. Byars is passionate about empowering the people part of organizations to achieve their full potential. As the founder of Byars Consulting Group, he specializes in delivering unique solutions to drive client satisfaction through effective communication. His diverse background encompasses leadership roles at Provider Solutions & Development, Providence St. Joseph Health, Kaiser Permanente, and UnitedHealthcare including executive operations, training, engagement, diversity, equity, and inclusion, and talent acquisition. Based in Portland, Oregon, Brandon thrives in all environments - including fully remote - to seamlessly collaborate with clients to deliver exceptional results. In his free time you can find Brandon hiking around the great Pacific Northwest with his spouse George and their dog Truman.